Scope: Pre-orders cover products not yet released, out of stock, or back-ordered.
Payment Options:
Deposit (10 %): Secures your item and covers our genuine pre-incurred costs (e.g. transaction fees and administration). The remaining 90 % will be invoiced prior to shipping.
Full Payment: Pay 100 % at checkout; your order ships as soon as the item arrives.
Deposit Terms: Deposits are non-refundable and non-transferable, except where UK law requires a refund (see Section 3).
2. Final Payment & Invoicing
An invoice for the remaining 90 % will be issued prior to dispatch.
If the final payment is not received within 7 days of the invoice date, your order will be cancelled and the 10 % deposit retained.
3. Order Cancellation & Estimated Delivery
Cancellation Rights: You may cancel your preorder at any time before shipment, forfeiting your 10 % deposit.
Statutory Delay Right: If we do not ship within 30 days of the original estimated delivery date (or any later date agreed in writing or email), you may cancel and receive a full refund of your deposit.
Ownership: All items remain the property of Planet Action Figures until paid in full.
Shipment: Orders will not be dispatched until full payment has been received.
5. Delivery Charges & VAT
Unless otherwise stated, delivery charges are calculated at checkout and payable by the customer.
All prices displayed include VAT at the current UK rate.
6. Notification of Shipment
We will send a dispatch confirmation email—including tracking information—as soon as your order leaves our warehouse.
7. Data Protection & Privacy
Any personal data collected to process your order will be handled in accordance with our Privacy Policy, available at planetactionfigures.co.uk/privacy.
8. Governing Law
These terms and any contract formed under them are governed by the laws of England & Wales.
9. Force Majeure
We shall not be liable for delays or failures in performance caused by events beyond our reasonable control—including supplier/manufacturer issues, customs hold-ups, strikes, natural disasters, or pandemics. In such cases, delivery estimates may be extended.
10. Entire Agreement & Severability
These terms, together with your order confirmation, constitute the entire agreement between you and Planet Action Figures.
If any provision is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.
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